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Payroll error 15107 is another error in the QuickBooks Error 15xxx series. This family of error codes is related to the update process and appears as soon as the user attempts to upgrade his/her copy of QuickBooks to the latest update. Error 15107 can be evoked due to several reasons, out of which the major causes include a corrupted Windows registry, Outdated Digital Signature certificate, or network related obstruction.

This blog shall discuss all the remedial measures to troubleshoot QuickBooks Error code 15107. So, keep an attentive eye all till the end of this blog.


What are the primary causes for QuickBooks Error 15107?

Below are listed the main causes of Error 15107:

  • The firewall settings may be incorrectly configured.
  • The digital signature certificate being outdated could be another cause
  • Erroneous Internet settings.
  • Incorrect system date and time.
  • Lastly, poor internet connectivity could also lead to this update error in QuickBooks.


Also read: solutions of QuickBooks Error Code 15215


Ways to Deal with QuickBooks Error Code 15107

There are plenty of ways or solutions to deal with the QuickBooks payroll error 15107, out of them a few are highly effective. Below are enumerated some of the highly preferred and effective ways to tackle this error.

Solution 1: Uninstall and reinstall QuickBooks in selective startup

  • Open the run box.
  • Tap the Win + R keys.
  • In the run box, type in ‘MSCONFIG’ and hit on the ok tab.
  • Now, on the current window, you need to look for general tab and also opt for the same.
  • Choose the selective startup mode. Also, unmark the load startup items option.

troubleshoot QuickBooks Error code 15107

  • Hit on the ok tab and then pick the restart option.
  • Finally, Uninstall and reinstall the QuickBooks desktop software.


Solution 2: Run Reboot.bat file

Another solution that is generally recommended in case of this type of error is to run reboot.bat file. This method also involves the process of recovering the lost data and also maintains the system. In order to carry out this method, there are certain steps to be considered.

  • Initially, hit on the “Windows” key or the “Start” button.
  • Type “reboot.bat” in the search dialogue box and later tap on the “Enter” tab.
  • Once you have performed the second step, the command prompt windows will appear on the screen.

troubleshoot QuickBooks Error code 15107

  • Numerous file names will show up on the screen. Shutting it down forcefully might cause a problem.
  • Allow the computer system to shut down on its own, after the reboot.bat utility gets completed.


Solution 3: Make corrections to the system date and time

  • Initially, double-check if the date and time set on the computer are correct. If they show any deviation from the present time and date, then right-click on the date on the Taskbar and subsequent to that, hit on Update Date/Time.

troubleshoot QuickBooks Error code 15107

  • Now, modify the date and time, and then choose the correct Time zone.
  • Once done with the modifications, hit on Apply, and make an exit from the window to restart QuickBooks again and trying the update process.


Solution 4: Update QuickBooks Desktop manually

troubleshoot QuickBooks Error code 15107

If the above stated solutions do not resolve the error, the user should head to the Intuit website and download the QuickBooks updates from there after providing the correct details related to the program version and year. Upon downloading the file, just double-click on it.


Solution 5: Troubleshooting Internet explorer settings, Firewall, and Internet security

  • First of all, verify that the “System’s date” and “Time” are correct.
  • Check the “Cipher strength
  • And then “Update” or “Restore” some settings using “Tools” and then “Internet options“.

troubleshoot QuickBooks Error code 15107


You may also read: QuickBooks error code 15221



By following any of the above-listed methods, one can easily resolve the QuickBooks payroll error 15107 and in case the error is still not resolved, then it is suggested to consult with our QuickBooks support team and get your issue resolved.

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